Frequently Asked Questions
How do I place an order?
Add products to your cart, go to checkout and enter your name, phone number and delivery address. You'll receive an order reference straight away.
How much is delivery?
Delivery charges depend on your location. After you place your order, Mo3Care confirms the delivery fee and your final total with you on WhatsApp.
How do I pay?
Once your total is confirmed, Mo3Care sends you OPay or bank-transfer details on WhatsApp. Only pay into the account details Mo3Care sends you directly. Send your payment reference or receipt back on WhatsApp.
When is my payment confirmed?
An authorized Mo3Care team member checks your transfer against the receiving account. Your order is only marked as paid after that check — uploading a receipt alone does not confirm payment.
Do you deliver across Nigeria?
Mo3Care operates from Lagos and Ibadan and coordinates delivery to customers in Nigeria. Message us on WhatsApp to confirm delivery to your location.
Can these products treat my medical condition?
Information on this website does not replace qualified medical advice or emergency treatment, and products should not replace prescribed treatment. Please speak to a qualified health professional about your condition.
Can I visit a branch?
Yes. We have branches in Lagos (Oko-Afo, Badagry Expressway) and Ibadan (Amuloko). Full addresses are on our Contact page.
Caution: The information on this website is about alternative treatments and general wellness purposes, and does not replace the instructions of a medical doctor or emergency care.
Do not stop or replace prescribed treatment, especially if you are pregnant, breastfeeding or managing a chronic illness.
Before use, you can speak to the company's specialist using the customer care contact details provided on this site for enquiries, instructions, directions and more information.